Privacy Policy

1. Introduction

Struan Window Cleaning Ltd ("we", "our", or "us") operates the StruanOps workforce management application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services.

By using StruanOps, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when registering for an account or using our services, including:

• Name and contact details (email address, phone number)
• Company and business information
• Service locations and addresses
• Login credentials (securely hashed passwords)

2.2 Usage Data

We automatically collect certain information when you use our services:

• Device information (device type, operating system, unique device identifiers)
• Log data (access times, pages viewed, app features used)
• IP address and approximate location

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To manage job scheduling and service delivery
• To communicate with you about your account and our services
• To generate reports and service documentation
• To detect, prevent, and address technical issues or security breaches

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service providers: We use third-party services for hosting (Supabase) and analytics
• Legal requirements: We may disclose information if required by law or to protect our rights and safety
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS/HTTPS) and at rest
• Secure password hashing using bcrypt
• Row-level security policies in our database
• Rate limiting to prevent abuse
• Regular security audits and vulnerability assessments
• Access controls based on role hierarchy

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data (subject to legal retention requirements)
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at contact@struanwindowcleaning.co.uk.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Services

Our application integrates with the following third-party services:

• Supabase: Database hosting and authentication (Privacy Policy)

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: